Operations Support

Operations Support Employee at Export department

Wat ga je doen?

•Ensure that all defined country & customer requirements are met for all outbound shipments, including preparation of correct paperwork and providing documents & information to expedition;
•Collaborate with internal & external parties to ensure customer satisfaction;
•Determine whether challenges are structural or exceptional, in order to prioritize problem solving;
•Inform Customer Service of any potential delays and assist in finding solutions when problems arise;
•Perform miscellaneous administrative & operational tasks;
•Ability to carry both operational tasks, as well as questioning them to be able to constantly improve the way we work according to defined processes.

Wat wij vragen

•Bachelor level thinking. A degree in e.g. Logistics or Supply Chain Management is an advantage;
•Proven experience with export documentation;
•Proven track record within Supply Chain sector, mainly transport related;
•Proven communication skills are fundamental;
•Project experience, both as a leader as well as a strong member is an advantage
•Knowledge how to apply Lean tools is an advantage.
•Ownership you take responsibility for your job;
•Problem solving skills and analytical thinking;
•Continuous Improvement and relationship management;
•Planning and Organizing skills;
•SAP WMS/Oracle IMS knowledge is a plus;
•Fluent written and spoken English is mandatory, knowledge of Dutch language is an advantage.

Wat wij bieden

•Salary depending on level of knowledge, education and experience;
•Travel expenses from the 1st kilometer on;
•Working in a nice company where attention for employees is key and a good working atmosphere is present;
•When you function well there are possibilities for a long term contract;
•Opportunities to develop yourself.
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Operations Support

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Operations Support